Sunday, March 04, 2007

technical support - old skool style

This really cracked me up. I used to work in a technical support call centre and there encountered people who couldn't comprehend the most simple concepts. I think that was the experience that finally convinced me that my society was in dire need of some sort of philosophical kick up the arse. The women who rang up to ask how to put batteries into her remote control was one of my most memorable, I got a disiplinary hearing after I got her to open her manual to the relevant page and then tried to get her to read it aloud to me.

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